How to resolve Global VPN client virtual adapter not found error ?

Description

The Global VPN client with throw error message Virtual adapter not found when trying to connect to the client profile. This could be because of situation where the Virtual adapter is either disabled or uninstalled (missing) on the windows machine even though the client is installed as per standard GVC client installation steps.

Resolution

Navigate to the path on the client machine on which user is getting the error message:

1. C:\Program Files\SonicWall\Global VPN Client\SWVNIC
2. Select the SWNIC folder for the manual driver update, the driver will get successfully updated and connection will get established.
3. Right click on netSWVNIC and select install.

Once installation is done, close the GVC client and then try to connect again.