# Troubleshooting articles for Client Based VPN issues.

## Description

This article provides a easier way of locating Client-based VPN issue/error articles. Explore the topics below by clicking on each article title.

## Resolution

The below table lists all the knowledge base articles for SSL VPN, Global VPN configuration, and L2TP VPN issues/errors:

|     |     |
| --- | --- |
| Category | List of Articles. |
| SSL VPN client-related errors | - [Troubleshooting Error Message 'The Server Is Not Reachable'](/content/support/knowledge-base/troubleshooting-error-message-the-server-is-not-reachable/170503381840240/ "Troubleshooting Error Message 'The Server Is Not Reachable'"/index.html)<br>- [Not Able To Uninstall The Net Extender Client](/content/support/knowledge-base/not-able-to-uninstall-the-net-extender-client/171210134226180/ "Not Able To Uninstall The Net Extender Client"/index.html)<br>- [Windows RAS Error](/content/support/knowledge-base/windows-remote-access-service-error-occured-while-connecting-to-net-extender/210524101640670/ "Windows Remote Access Error"/index.html)<br>- [Damaged Version Of Net Extender Error Message On Windows 10](/content/support/knowledge-base/damaged-version-of-net-extender-error-message-on-windows-10/170707194358278/ "Damaged Version Of Net Extender Error Message On Windows 10"/index.html)<br>- [NetExtender Will Not Connect And Getting Security Error For Windows 10](/content/support/knowledge-base/netextender-will-not-connect-and-getting-security-error-for-windows-10/180312134721089/ "NetExtender Will Not Connect And Getting Security Error For Windows 10"/index.html)<br>- [Error Message: "A Connection To The Remote Computer Could Not Be Established](/content/support/knowledge-base/error-message-a-connection-to-the-remote-computer-could-not-be-established/170502704722347/ "Error Message: \"A Connection To The Remote Computer Could Not Be Established"/index.html)<br>- [Unable To Change Expired Password Via NetExtender](/content/support/knowledge-base/unable-to-change-expired-password-via-netextender/170505269955697/ "Unable To Change Expired Password Via NetExtender"/index.html)<br>- [GVC And NetExtender Users Are Unable To Change Expired LDAP/Active Directory Passwords](/content/support/knowledge-base/gvc-and-netextender-users-are-unable-to-change-expired-ldap-active-directory-passwords/170504568686929/ "GVC And NetExtender Users Are Unable To Change Expired LDAP/Active Directory Passwords"/index.html)<br>- [TOTP Authentication Failure - Invalid Password For Two-Factor Authentication Using Google/Microsoft 2FA](/content/support/knowledge-base/totp-authentication-failure-invalid-password-for-two-factor-authentication-using-google-microsoft-2fa/200118154956940/ "TOTP Authentication Failure - Invalid Password For Two-Factor Authentication Using Google/Microsoft 2FA"/index.html)<br>- [Cannot reach destination host in VPN](/content/support/knowledge-base/cannot-reach-destination-host-in-sslvpn/170504706561377/ "Cannot reach destination host in VPN"/index.html)<br>- [SSLVPN is connected but cannot access internal LAN resource](/content/support/knowledge-base/ssl-vpn-client-is-connected-and-authenticated-but-can-t-access-internal-lan-resources/170503557761052/ "SSLVPN is connected but cannot access internal LAN resource"/index.html)<br>- [Ping to hostname through Net-extender fails](/content/support/knowledge-base/ping-to-a-hostname-through-netextender-connection-fails/170505925169950/ "Ping to host name through Net-extender fails"/index.html)<br>- [DNS Name Resolution When Using SonicWall Mobile Connect](/content/support/knowledge-base/dns-name-resolution-when-using-sonicwall-mobile-connect/170505646373386/ "DNS Name Resolution When Using SonicWall Mobile Connect"/index.html)<br>- [SSLVPN cannot be established on Windows10 using Mobile connect and Netextender](/content/support/knowledge-base/ssl-vpn-cannot-be-established-on-windows-10-with-mobile-connect-netextender/170505779767680/ "SSLVPN cannot be established on Windows10 using Mobile connect and Netextender"/index.html) |
| GVC Client related errors | - [Unable top connect to GVC from windows 10](/content/support/knowledge-base/gvc-from-windows-10-device-unable-to-connect/170504929400392/ "Unable top connect to GVC from windows 10"/index.html)<br>- [GVC stuck at acquiring IP](/content/support/knowledge-base/gvc-stuck-on-acquiring-ip-for-some-users/170504323070789/ "GVC stuck at acquiring IP"/index.html)<br>- [Not able to get an IP address for GVC virtual adapter](/content/support/knowledge-base/not-able-to-get-an-ip-address-for-gvc-virtual-adapter/170710165413097/ "Not able to get an IP address for GVC virtual adapter"/index.html)<br>- [DNS queries using hostnames are not working when connected using GVC](/content/support/knowledge-base/dns-queries-using-a-hostname-are-not-working-when-connected-using-gvc/170504571627675/ "DNS queries using hostnames are not working when connected using GVC"/index.html)<br>- [Error :"Global VPN Client is uninstalled" when installing GVC](/content/support/knowledge-base/error-when-installing-gvc-global-vpn-client-is-uninstalled/170503333096842/ "Error :\"Global VPN Client is uninstalled\" when installing GVC"/index.html)<br>- [No Internet access when connected to GVC](/content/support/knowledge-base/no-internet-access-when-connected-to-global-vpn-client-gvc/170505862769521/ "No Internet access when connected to GVC"/index.html)<br>- [Blue Screen of Death with GVC](/content/support/knowledge-base/blue-screen-of-death-bsod-with-global-vpn-client-gvc/170505734007849/ "Blue Screen of Death with GVC"/index.html)<br>- [GVC degraded internet throughput from local ISP even through Split tunnel](/content/support/knowledge-base/gvc-degraded-internet-throughput-from-local-isp-even-though-connected-in-split-tunnel/200423032255090/ "GVC degraded internet throughput from local ISP even through Split tunnel"/index.html)<br>- [How to resolve Global VPN Client virtual adapter not found](/content/support/knowledge-base/how-to-resolve-global-vpn-client-virtual-adapter-not-found-error/200507025732123/ "How to resolve Global VPN Client virtual adapter not found"/index.html)<br>- [Global VPN Client logs shows policy downloaded from the firewall is invalid or incomplete](/content/support/knowledge-base/global-vpn-client-logs-show-the-policy-downloaded-from-the-firewall-is-invalid-or-incomplete/170505252173886/ "Global VPN Client logs shows policy downloaded from the firewall is invalid or incomplete"/index.html)<br>- [No Internet access after connecting to GVC in route all traffic with wan load balancing](/content/support/knowledge-base/no-internet-access-after-connecting-using-gvc-in-route-all-traffic-with-wan-load-balancing/170505402403060/ "No Internet access after connecting to GVC in route all traffic with wan load balancing"/index.html)<br>- [GVC error: "Cannot enable connection, the virtual IP address is already in use"](/content/support/knowledge-base/gvc-error-cannot-enable-connection-the-virtual-ip-address-is-already-in-use/170505661899058/ "GVC error: \"Cannot enable connection, the virtual IP address is already in use\""/index.html)<br>- [No Pre shared key window while connecting the global VPN Client](/content/support/knowledge-base/no-pre-shared-key-window-while-connecting-the-global-vpn-client-gvc/170503670437264/ "No Pre shared key window while connecting the global VPN Client"/index.html) |
| L2TP VPN related issues | - [Unable to access Internet when connected to L2TP client](/content/support/knowledge-base/l2tp-client-is-not-able-to-access-the-internet-after-connecting-to-the-sonicwall-enhanced-firmware/170503474332678/ " Unable to access Internet when connected to L2TP client"/index.html)<br>- [L2TP Error:809 cannot connect L2TP to SonicWall from windows](/content/support/knowledge-base/l2tp-error-809-cannot-connect-l2tp-to-sonicwall-from-windows/170505534382415/ "L2TP Error:809 cannot connect L2TP to SonicWall from windows"/index.html)<br>- [Unable to restrict L2TP client access via access list](/content/support/knowledge-base/unable-to-restrict-l2tp-client-access-via-vpn-access-list/170505781794041/ "Unable to restrict L2TP client access via access list"/index.html)<br>- [L2TP IPSec VPN connects but no access to remote LAN network on MAC OS](/content/support/knowledge-base/l2tp-ipsec-vpn-connects-but-no-access-to-remote-lan-network-on-mac-os-x/190222144555437/ "L2TP IPSec VPN connects but no access to remote LAN network on MAC OS"/index.html)<br>- [L2TP stuck on verifying username and password](/content/support/knowledge-base/l2tp-stuck-on-verifying-username-and-password/170505921396132/index.html)<br>- [Packet drop : Fail to handle L2TP pkt](/content/support/knowledge-base/packet-dropped-fails-to-handle-l2tp-pkt/170505495006990/ "Packet drop : Fail to handle L2TP pkt"/index.html)<br>- [Users connecting to an L2TP via Chromebook receive a connect failed error](/content/support/knowledge-base/users-connecting-to-an-l2tp-via-a-chromebook-receive-a-connect-failed-error-message/170505779746590/ "Users connecting to an L2TP via Chromebook receive a connect failed error"/index.html) |
| Other related articles | - [VPN Unable to share networked printer over vpn](/content/support/knowledge-base/vpn-unable-to-share-networked-printer-over-vpn/170503570127397/ "VPN Unable to share networked printer over vpn"/index.html)<br>- [Understanding and Troubleshooting Common errors regarding VPN Policies](/content/support/knowledge-base/understanding-and-troubleshooting-common-log-errors-regarding-vpn-policies-and-gvc/170505246309804/ "Understanding and Troubleshooting Common errors regarding VPN Policies"/index.html)<br>- [TOTP not connecting due to file not found](/content/support/knowledge-base/sslvpn-users-with-totp-not-connecting-due-to-file-not-found/190207043601648/ "TOTP not connecting due to file not found"/index.html) |
